One of the most challenging decisions to make in outsourcing is whether to near-shore or off-shore the work. While near-shore options look better at first glance, some of the major benefits like pricing competitiveness, leveraging the time zone difference for 24 hour operational capabilities; political stability etc. could be deterrents. With the off-shore option, many of the above factors actually become favorable.

Offshore medical billing has been in existence for more than 2 decades now, and is a proven concept that has helped in the growth of many healthcare entities in the US. Of the several geographical options to offshore, India is considered to be an optimal choice due to the ideal time difference (approx 9 -15 hours), a vast English speaking talent pool, stable Democratic Govts. and finally the pricing arbitrage that can be leveraged.

Before choosing the right vendor or partner, the points mentioned below should be considered to ensure that the right decision is being made